Terms & Conditions

01. Definitions

AGREEMENT	The Quotation Acceptance, together with the Specification (including the Survey Quote Form where applicable) and-these-Terms and Conditions.
CUSTOMER	The person(s), firm or company stated in the agreement.
SCS	Security Control Systems Ltd, also known as the company.
SYSTEM	The security system installed at the premises described in the Specification.
PREMISES	The premises in which the system is installed as stated in the agreement.
WARRANTY PERIOD	A period of 12 months from tile completion of the installation or extension as per the agreement. SCS-can-only-guarantee-to-replace faulty equipment during normal working hours.

02. Acceptance

2.1	This constitutes the entire agreement between the customer and SCS, and no waiver, alteration or modification of this agreement shall be binding upon SCS and all such representations, warranties or other matters are hereby excluded.
2.2	No variation to this agreement shall be binding unless agreed in writing by the authorised representatives of both parties. If these Terms & Conditions are at variance with any printed conditions attached to a Customer Order, then the Company´s Terms & Conditions will prevail.
2.3	SCS reserves the right to alter the Specification at its discretion, at any time, and/or use, at its discretion, other materials and equipment, provided that this does not materially affect the performance of the system.
2.4	Once accepted, the agreement can only be cancelled in writing and on the terms that the customer shall indemnify the company in full against all loss (including loss of profits), costs (including cost of labour and materials used), damages, charges and expenses incurred by SCS as a result of the cancellation.

03. Customer's Duties

3.1	Obtain, at its own expense, all necessary consents and approvals for the installation of the system.
3.2	Provide and pay for all electricity supplies to the system.
3.3	Operate the system with reasonable care, and in accordance with instructions, both written and verbal, supplied by SCS to the customer.
3.4	Give SCS 14 days written notice of any change of address or business trading name. The customer shall also notify SCS of any proposed structural alteration or extension to the premises that may affect the system. Any reasonable modification to the system that may thereby become necessary shall be carried out by SCS at the expense of the customer. Should the customer fail to notify SCS of any alterations or extensions to the premises and the customer suffers a loss as a result, then no liability shall accrue to SCS.
3.5	Notify SCS, confirmed in writing, of any defects appearing in the system and shall permit SCS to take such reasonable steps as it considers necessary to remedy such defects.
3.6	Maintain adequate insurance in accordance with the requirements of SCS Terms and Conditions.
3.7	Notify SCS of change of ownership of the premises. Should SCS receive notification of a change of ownership from the Police or Central Station prior to written notification from the previous or new owner, SCS will terminate any existing agreement regarding the System, including Central Station Monitoring where applicable. This will remain the case until formal notification is received and the new Customer will be liable for any charges for reinstating the system. (See Section 5.7)

04. Warranty

4.1	SCS undertake to rectify any faults that arise in the first 12 months from the date of the installation or extension, that are due to defective equipment or faulty workmanship, free of charge. SCS will not be liable for faults that arise due to damage or abuse to the system, however caused. SCS are also not liable for equipment not installed by SCS, as in the case of System Takeovers.
4.2	The liability of SCS shall be limited insofar as SCS have no special knowledge of tile nature and value of contents of the premises, or to the risk to which they may be exposed from time to time. The customer agrees that it alone has knowledge of such matters and that it is in the customer´s interest to insure against the relevant risks.
4.3	SCS accepts liability in the event of accidental: Bodily injury to any person and/or Damage to property and/or Obstruction or trespass caused by SCS its servants or agents occurring within the United Kingdom, insofar as the company is deemed liable under English Law for damages claimants costs and expenses.
4.4	The customer shall notify SCS of any claim under this agreement, in writing, as soon as is reasonably possible, and in any event within 30 days of the act, omission or occurrence giving rise to the alleged damage or loss.
4.5	SCS shall have no liability in any circumstance whatsoever to the customer or anyone else, whether caused directly or indirectly, for economic loss, consequential damage or loss of profit.
4.6	SCS do not warrant that equipment installed may not be neutralised, circumvented or otherwise rendered ineffective.
4.7	Any servant or agent acting on behalf of SCS shall be deemed to be in a contractual relationship with the customer and be entitled to the benefit of any exclusion or limitation of liability aforesaid.
4.8	The System is not designed for use in adverse industrial atmospheres, extremes of weather or abnormal operating conditions. SCS are not liable for rectification work in such circumstances.
4.9	The customer shall indemnify SCS against any liability, where goods are ordered in accordance with the designs, drawings, specifications or samples furnished by the customer, in respect of any patent registered design or industrial copyright of any third party.
4.10	The customer shall indemnify SCS against all liability relating to any claim made against SCS by the Police or Fire Authority or other statutory body due to a false alarm signal from the system.

05. General Conditions

5.1	The terms of this contract are subject to Common Law rights and are not intended to prejudice any terms implied by statute.
5.2	Until agreed payment terms are met, SCS shall have the right to withhold future deliveries of constituent components and to immediately withdraw the service provided by the system. SCS will provide written notice of any such withdrawal. Ownership of all goods remain the property of SCS until payment is received in full. Where payment is not forthcoming, SCS reserve the right to enter the Customer´s premises and take possession of the goods owned. The customer is liable for all losses incurred by such action. SCS shall be under no liability under the above warranty if the total price of the system has not been paid by the due date of payment.
5.3	SCS reserves the right to charge interest on any sums due and not paid by the customer, at a rate of 4% per annum above the current base rate of Barclays Bank Plc, on all amounts overdue until payment thereof, such interest to run day to day.
5.4	Either party, subject to 3 months written notice of termination, can terminate maintenance.
5.5	If either party commits a breach of this contract, the contract can be terminated in 7 days, subject to termination in writing. Should SCS terminate the agreement, this shall not prejudice the rights of SCS to recover any outstanding sums due.
5.6	Should the Customer: become involved in legal proceedings in which insolvency is in question, or in the case of a company, a meeting convened, resolution passed, or petition presented (excluding reconstruction or amalgamation), to wind up the company, or a receiver is appointed, or ceases to trade, or threatens to cease trade, then SCS shall immediately become entitled to suspend further performance of the contract, without prejudice to any other rights under the contract, for a discretionary period not exceeding 6 months, whereupon the contract may be terminated.
5.7	SCS are entitled to assign Sub-Contract labour (the current NACOSS Codes of Practice will be adhered to, where applicable).
5.8	The customer is not entitled to assign the benefit or delegate the burden of the agreement, unless agreed by SCS. (See Section 3.7.)
5.9	Any notice, invoice or other document or communication, required to be given, shall be sufficiently given if properly addressed and sent by hand, post or facsimile to either the customer´s registered office or last known address.
5.10	Should SCS be unable to perform its obligations by reasons beyond its control including, without limitation) strikes, weather conditions and traffic congestion, this shall not be considered a breach of this agreement. SCS shall not be responsible for any loss arising as a consequence of a delay.
5.11	This agreement is valid for 3 years, unless terminated in accordance with these Terms and Conditions. However, the customer is entitled to review their level of maintenance cover annually. Any such amendment must be confirmed in writing and all other Terms and Conditions stated in this agreement remain unchanged.
5.12	Following the completion of the specified work SCS will provide a Completion Certificate or Engineer Report stating the completion date and shall be evidence of such completion.
5.13	Any subsequent labour charges will be in accordance with the current SCS Labour Rates. These rates are subject to internal review and may be amended at any time. The current rates will be advised at any time subject to customer request.
5.14	Maintenance Payments are paid for the full 12 month period and no refund will be given if termination occurs before an anniversary.
5.15	SCS reserve the right to amend maintenance charges at the anniversary of the renewal. The customer reserves the right to terminate maintenance on receipt of any increase in price.
5.16	Where additional work is carried out on the system, under the same Specification Reference Number, the original Terms and Conditions apply unless a new Agreement is raised. The annual maintenance renewal will be based on the original installation date, however warranties on specific equipment will be honoured.

06. Maintenance Agreement

6.1	All systems are covered by the SCS warranty for the first year, as per section 4.1 of this agreement. For intruder alarms additional maintenance is provided to cover servicing and NACOSS emergency callout requirements.
6.2	Maintenance cover, on expiration of warranty, is subject to the type of installation and the level of service required. The 3 levels of maintenance available, (Standard, Intermediate and Comprehensive), are detailed below.
6.3	In all cases, SCS will not be liable for faults that arise due to damage or abuse of the system, however caused. All labour and materials are chargeable in such instances. All visits to reset intruder alarms systems, due to customer error, are chargeable.
6.4	SCS will attend all emergency callouts within 48 hours, except for intruder alarms where current NACOSS Codes of Practice apply. SCS can only guarantee to replace faulty equipment during normal working hours.
6.5	Maintenance charges to be paid annually in advance, on receipt of the renewal notice. All SCS responsibilities, as per this agreement, are not valid until payment of annual maintenance charges has been received.
6.6	The SCS Maintenance Department will contact the Customer with suggested dates for Service Visits. Failure to arrange these visits may invalidate certain insurance policies.

07. Standard Maintenance

7.1	SCS will carry out ____ Service Visits every 12 month period. The first visit will be scheduled on cessation of the system warranty and on receipt of the annual maintenance charge.
7.2	SCS will provide a 24 hour emergency callout facility.
7.3	The following is chargeable: - All material costs. All labour costs, excluding the Service Visit.
7.4	Where applicable for intruder alarms, the maintenance charge includes annual Central Station Monitoring in accordance with the Specification, plus the Remote Reset Facility.

08. Intermediate Maintenance

8.1	SCS will carry out ____ Service Visits every 12 month period. The first visit will be scheduled on cessation of the system warranty and on receipt of the annual maintenance charge.
8.2	SCS will provide a 24 hour emergency callout facility.
8.3	Labour will be free of charge where repairs have been completed due to inherent defect or wear and tear.
8.4	All material costs are chargeable.
8.5	Where applicable for intruder alarms, the maintenance charge includes annual Central Station Monitoring in accordance with the Specification, plus the Remote Reset Facility.

09. Comprehensive Maintenance

9.1	SCS will carry out ____ Service Visits every 12 month period. The first visit will be scheduled on cessation of the system warranty and on receipt of the annual maintenance charge.
9.2	SCS will provide a 24 hour emergency callout facility.
9.3	Labour and Materials (excluding batteries) will be free of charge where repairs have been completed due to inherent defect or wear and tear.
9.4	Where applicable for intruder alarms, the maintenance charge includes annual Central Station Monitoring in accordance with the Specification, plus the Remote Reset Facility.

10. Conditions of website usage for www.scssecure.co.uk

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Security Control Systems Ltd's relationship with you in relation to this website.

The term "Security Control Systems Ltd" or "us" or "we" refers to the owner of the website whose registered office is Unit 6 Metro Centre Toutley Road Wokingham Berkshire, RG41 1QW. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.